ella&il

Feel chic.

"At the end of the day, the women who wear our designs don’t simply look chic. They feel chic."
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ella&il
ella&il // House of Hygge
ella&il has together with House of Hygge created a timeless goggle for the chic and modern woman. The origin of both brands is Norway, a country known for their unique landscape with their imposing fjords and beautiful mountains. The goggle represents the feminine, clean silhouettes that ella&il focus on with their designs. The strong look of the goggle makes it a sporty, elegant essential and a must-have to add to your ski outfit. House of Hygge brings on their outstanding technical expertise, making this goggle a high-quality piece.
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Any questions?

We have gathered some common questions and answers, we hope you’ll get the answer to your question!

Where can I see and try your garments?

We have many great suppliers who carry our brand.
Click here to see our stores and suppliers.

WHERE CAN I FIND MY ORDER STATUS?

Once you have purchased your item at ellaandil.com you will receive an order confirmation.
When the item is packed and shipped from stock you will receive an email with a tracking number. You can then track the package and follow your order all the way home.

I CAN'T COMPLETE MY ORDER?

If you have any problems shopping goodies at ellaandil.com, contact our customer service at hello@ellaandil.com. We are more than happy to help you place your order.

Can I return or exchange products bought on sale?

Our return and exchange policies are the same for products bought on sale or at full price, and if you’re still within the return window, the products are unworn and with all tags still attached you’re welcome to return the order for a refund.

What is our return policy?

We offer free shipping worldwide. All duties paid. You have 30 days from the shipping date of your order to return your purchase. Take note that you will be refunded as soon as we receive your return. This can take up to 1-14 days. For purchases in Norway, the return costs is 69KR and abroad return costs is 10 EURO. The items must have all their labels and be in perfect condition – handle your items with love! Please note that when sending an order you use the right label for your order. If you have received separat orders, it is important to send them separately. It can take up to 4 weeks

 

How do I return a package?

If you have received an item you wish to return then you must fill out our return form digitally. The form can be found by clicking here and following the instructions given in the form.

We offer free shipping worldwide. All duties paid. You have 30 days from the shipping date of your order to return your purchase. For purchases in Norway, the return costs is 69KR and abroad return costs is 10 EURO. The items must have all their labels and be in perfect condition. Please note that when sending an order you use the right label for your order. If you have received separat orders, it is important to send them separately.

 

WHAT SHIPPING OPTIONS DO YOU OFFER?

In Norway we offer Postnord Mypack collect, Bring and Helt Hjem. This means that all shipments are delivered to the nearest pick-up point or delivered to your home.
You will receive shipping confirmation from us with tracking number when the parcel is on its way.
Normal delivery time for consignments in Norway is 1-4 business days.
(Due to Corona virus, delivery time may differ slightly these days).

When shipping to the UK, all orders must be above 140 euros.

How long does it take to receive the package?

Our warehouse always works to get packed and shipped as soon as possible.
All orders placed before noon will be shipped from the warehouse on the same day.
We ship to the entire world and normal delivery time in Norway and international is 1-4 business days.
Delivery to less central areas may result in additional 1-3 business days in delivery time.

Norway
In Norway we use Postnord Mypack collect. This means that all shipments are delivered to the nearest PostNord pick-up point.
You will receive shipping confirmation from us with tracking number when the parcel is on its way. We offer free shipping on all orders!
Normal delivery time for consignments in Norway is 1-4 business days.(Due to Corona virus, delivery time may differ slightly these days)

International (broadcasts outside Norway)
For foreign countries we use DHL express. This involves door to door delivery. All duties paid.
You will receive shipping confirmation from us with tracking number when the parcel is on its way. We now offer free shipping on all orders.
Normal delivery time for consignments outside Norway is 1-4 business days.

HOW LONG IS THE DELIVERY TIME?

The delivery time is usually 1-4 business days if we have your item (s) in stock.
Where in the country you live can affect delivery time. (Due to Corona virus, delivery time may differ slightly these days)

What payment solutions can I use?

We accept payment with Visa, Mastercard and AmEx. You can also use an invoice through Klarna.

How much do I pay for shipping?

In Norway, free shipping on all orders exceeds NOK 1000. For orders under NOK 1000 you pay NOK 79 in shipping, standard fee.
Outside Norway there is free shipping on orders over 100 euros. On orders under 100 euros you pay 20 euros in shipping.

Do I have to pay customs duties?

In Norway, all prices include customs duties and VAT. That is, the price you see in the website is the price you pay for the item without any extra surprises. Outside Norway, all goods are shipped as DDP (Delivered Duty Paid). That is, the price you see in the website is the price you pay for the item. There are no surprising costs for customs duties and VAT after you pay in check, even if you are outside Norway.

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ella&il
Fast delivery
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Free Shipping
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Easy returns
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Kids selection

Inspiration

Follow us on @ellaandil and @ellaandilkids for more inspiration!